McCoy Maintenance, Inc. is a family company—we are run by family and consider our customers family. We offer over a quarter century of unsurpassed reliable service and expertise you can trust! David McCoy, certified “Master Cleaner,” ensures that the most qualified and experienced staff will meet your needs—GUARANTEED! As a matter of fact, at McCoy Maintenance we guarantee 100% satisfaction with every service. If there is a problem, we’ll make it right! This includes not only our cleaning services, but our prices. As a part of our mission to provide customers the respect they deserve, our prices are always affordable. When you choose McCoy, you’re choosing integrity, consistency, and care. Let us show you the difference that true dedication makes.
At McCoy Maintenance, Inc., we’re more than a cleaning company — we’re a family-run business built on trust, reliability, and customer care. For over 40 years, we’ve treated every client like part of the family, delivering exceptional service with integrity and consistency.
Our experienced team is committed to excellence. We guarantee 100% satisfaction with every service. If something’s not right — we’ll make it right. That promise applies not only to our cleaning quality but also to our pricing. Our mission is to offer top-tier service at fair, affordable rates that respect your budget.
We take pride in the long-lasting relationships we’ve built with our clients — some of whom we’ve served longer than many competitors have even been in business. Customers count on us for prompt response times, dependable results, and a wide range of commercial cleaning solutions that leave lasting impressions on their own clients.
McCoy Maintenance does both residential and commercial carpet and upholstery cleaning. While our specialties include commercial carpet cleaning, construction cleanup, floor maintenance, and full-service janitorial care, office cleaning, we understand that every job is unique — and we’re ready to tailor our services to fit your exact needs.
Have a cleaning challenge? We have the solution. Give us a call today for your FREE estimate — and discover why businesses across Metro Detroit continue to trust McCoy Maintenance.
Our Mission Statement
The mission of McCoy Maintenance, Inc. is to provide services that project a clean and safe environment and that will create strong and lasting impressions on all of our customers and their visitors. We strive to achieve that goal by giving our employees and customers the respect and treatment that they deserve, as well as by holding ourselves to higher standards than even the sternest of customers would hold us to. We pride ourselves on our honor, quality, and professionalism as we look ahead to the future and growth of our ever-changing industry.
From 1984 to Today: The Story of McCoy Maintenance
In 1984, David and Debra McCoy founded McCoy Janitorial and Landscaping East Detroit. In 1988, the McCoy’s changed the company name to McCoy Maintenance, Inc. after eliminating the landscaping part of the business to keep up with the high demand for janitorial work.
Over the course of a Quarter Century, the McCoy family has built a strong business, growing to meet the demands of their customers by developing new expertise and adding new services. McCoy Maintenance, Inc. is unmatched for customer service and satisfaction in Southeast Michigan.
The McCoys are community people—community builders and contributors to the community. President David McCoy is an active member of ABSCM, Eastpointe Kiwanis, and Eastpointe Chamber of Commerce.
Here at McCoy, we would like you to become a part of our long-standing community of excellence! Call us today to see how we can best serve you!
How often should I schedule janitorial services for my office?
The frequency of janitorial services for your office depends on factors such as the size of the space, the number of employees, and the level of foot traffic. Generally, offices benefit from regular cleaning services 1-2 times per week to maintain a clean and professional environment.
What are the benefits of hiring office cleaners?
The benefits of hiring office cleaners include maintaining a clean, organized, and professional work environment, reducing the time and effort required for cleaning tasks, and ensuring a healthier, more productive workspace for employees.
Do janitorial services include cleaning of windows and mirrors?
Yes, janitorial services typically include the cleaning of windows and mirrors as part of their comprehensive cleaning services.
How much does McCoy maintenance cost?
The cost of McCoy Maintenance services varies depending on the scope of work, frequency, and size of the property. They offer affordable and transparent pricing with customized quotes to meet the specific needs of each client.
What is the importance of office cleaning?
Regular office cleaning is important to maintain a professional, healthy, and productive work environment. It helps to create a clean, organized, and hygienic space that promotes employee well-being and reflects positively on the business.
What is included in a standard janitorial services package?
A standard janitorial services package typically includes regular cleaning of floors, dusting surfaces, emptying trash cans, cleaning restrooms, and maintaining a clean and sanitized work environment.
What are the most neglected office cleaning tasks?
The most neglected office cleaning tasks often include dusting hard-to-reach areas, cleaning inside cabinets and drawers, and disinfecting frequently touched surfaces like door handles, light switches, and shared equipment.
What is the importance of hiring a janitorial service?
Hiring a janitorial service is important for maintaining a clean, healthy, and professional work environment. Professional cleaners have the expertise and equipment to thoroughly clean and disinfect, ensuring a safe and presentable space for employees and clients.
Can I customize my janitorial services to fit my needs?
Yes, McCoy Maintenance, Inc. offers customizable janitorial services to meet your specific needs. Our flexible packages can be tailored to the unique requirements of your residential or commercial property.
How do I evaluate janitorial service quality?
Evaluating janitorial service quality involves assessing factors such as cleanliness, timeliness, attention to detail, professionalism of staff, and adherence to agreed-upon protocols and standards.
What factors influence janitorial service pricing?
The factors that influence janitorial service pricing include the size of the facility, frequency of service, types of cleaning required, labor and material costs, and any additional services needed such as window cleaning or carpet shampooing.
How should I communicate my cleaning needs?
Communicating your cleaning needs clearly and directly with the service provider is important to ensure the desired outcomes. Provide detailed instructions on the specific areas, frequency, and any special requirements to ensure efficient and effective cleaning.
What certifications should office cleaners have?
Office cleaners should have certifications in cleaning and sanitizing procedures, OSHA safety protocols, and potentially industry-specific accreditations to ensure they maintain high standards of cleanliness and safety in commercial settings.
How often should carpets be professionally cleaned?
Carpets should be professionally cleaned every 12 to 18 months to maintain their appearance and extend their lifespan.
What cleaning products are safe for offices?
Safe cleaning products for offices typically include non-toxic, biodegradable, and fragrance-free options such as vinegar, baking soda, hydrogen peroxide, and plant-based cleaners. These are gentle on surfaces and minimize health risks for employees.
What are common issues with janitorial services?
Common issues with janitorial services can include inconsistent cleaning, lack of attention to detail, inadequate supplies, and communication breakdowns between the service provider and the client.
How can I ensure consistency in cleaning?
Ensuring consistency in cleaning involves developing and following standardized cleaning procedures, using checklists, and training cleaning staff to maintain high standards across all cleaning tasks and locations.
What are effective ways to monitor cleaning services?
Effective ways to monitor cleaning services include conducting regular inspections, setting clear performance metrics, gathering customer feedback, and implementing quality control measures to ensure consistent and high-quality service.
How can I provide feedback to cleaners?
You can provide feedback to the cleaners by contacting the McCoy Maintenance, Inc. office and speaking with a customer service representative. They will be happy to address any questions or concerns you may have about the cleaning services provided.
Are there eco-friendly options for janitorial services?
Yes, McCoy Maintenance, Inc. offers eco-friendly janitorial services using green cleaning products and sustainable practices to reduce environmental impact while delivering the same high-quality service.
What specialized services do janitorial companies offer?
Janitorial companies offer specialized services such as carpet cleaning, window washing, floor waxing, disinfection, and deep cleaning to maintain a clean, safe, and healthy environment for their clients.
How should I prepare for a cleaning service?
Preparing for a cleaning service involves clearing any clutter or personal items from the areas to be cleaned, ensuring easy access for the cleaning team, and providing any necessary access or security information.
What questions should I ask before hiring?
Before hiring a cleaning service, you should ask about their experience, service guarantees, pricing, and any additional fees or charges. This will help ensure you find a reliable and transparent provider that meets your needs.
What are potential red flags in cleaning contracts?
Potential red flags in cleaning contracts include ambiguous or unclear terms, lack of defined scope of services, hidden fees or penalties, and short contract durations that don't allow for a long-term partnership.
How do janitorial services handle customer complaints?
At McCoy Maintenance, Inc., customer complaints are taken seriously and addressed promptly. The company has a well-defined process to investigate issues, implement corrective actions, and ensure customer satisfaction.
What is the average turnaround time for cleaning?
The average turnaround time for cleaning services provided by McCoy Maintenance, Inc. is typically within 24 to 48 hours, depending on the scope and complexity of the job.
How can I optimize my office cleaning schedule?
Optimizing your office cleaning schedule involves creating a tailored plan that balances frequency, task prioritization, and coordination with employees to maintain a clean and efficient workspace.
What are the qualifications of a cleaning crew?
The qualifications of a cleaning crew typically include experience in cleaning techniques, attention to detail, and the ability to work efficiently and safely in residential or commercial environments.
How do I choose between service providers?
Choosing between service providers involves evaluating factors such as pricing, quality of service, availability, and customer reviews to select the option that best meets your needs and budget.
What tasks can office staff assist with?
Office staff can assist with administrative tasks such as answering phone calls, managing schedules, processing invoices, and organizing files to support the efficient operation of the business.
McCoy Maintenance, Inc. is a family-owned business that has been providing exceptional janitorial and cleaning services to both residential and commercial clients for over 40 years. Our commitment to customer satisfaction and quality workmanship has earned us a reputation as a trusted partner in the industry.
As a certified "Master Cleaner," our founder, David McCoy, ensures that every job is handled by a team of highly qualified and experienced professionals. We take pride in our ability to tailor our services to meet the unique needs of each client, whether it's commercial carpet cleaning, construction cleanup, or full-service janitorial care.
Committed to Excellence
At McCoy Maintenance, Inc., we are more than just a cleaning company – we are a family-run business built on integrity, reliability, and exceptional customer service. Our mission is to create clean and safe environments that leave a lasting impression on our clients and their customers.
Our commitment to excellence is reflected in our stringent quality control measures, prompt response times, and dependable results. We are active members of industry associations and local organizations, ensuring that we stay up-to-date with the latest trends and best practices in the cleaning industry.
Serving the Community
As a long-standing member of the Eastpointe community, McCoy Maintenance, Inc. is dedicated to giving back and supporting local initiatives. Our president, David McCoy, is an active member of the Eastpointe Kiwanis and Eastpointe Chamber of Commerce, where he works to promote the growth and development of the local business community.
Throughout our history, we have been proud to partner with various community organizations, providing cleaning services and resources to help create clean and safe environments for all. We believe that by supporting our local community, we can contribute to the overall well-being and prosperity of the region.
How often should I schedule janitorial services for my office?
The frequency of janitorial services for your office depends on factors such as the size of the space, the number of employees, and the level of foot traffic. Generally, offices benefit from regular cleaning services 1-2 times per week to maintain a clean and professional environment.
What are the benefits of hiring office cleaners?
The benefits of hiring office cleaners include maintaining a clean, organized, and professional work environment, reducing the time and effort required for cleaning tasks, and ensuring a healthier, more productive workspace for employees.
Do janitorial services include cleaning of windows and mirrors?
Yes, janitorial services typically include the cleaning of windows and mirrors as part of their comprehensive cleaning services.
How much does McCoy maintenance cost?
The cost of McCoy Maintenance services varies depending on the scope of work, frequency, and size of the property. They offer affordable and transparent pricing with customized quotes to meet the specific needs of each client.
What is the importance of office cleaning?
Regular office cleaning is important to maintain a professional, healthy, and productive work environment. It helps to create a clean, organized, and hygienic space that promotes employee well-being and reflects positively on the business.
What is included in a standard janitorial services package?
A standard janitorial services package typically includes regular cleaning of floors, dusting surfaces, emptying trash cans, cleaning restrooms, and maintaining a clean and sanitized work environment.
What are the most neglected office cleaning tasks?
The most neglected office cleaning tasks often include dusting hard-to-reach areas, cleaning inside cabinets and drawers, and disinfecting frequently touched surfaces like door handles, light switches, and shared equipment.
What is the importance of hiring a janitorial service?
Hiring a janitorial service is important for maintaining a clean, healthy, and professional work environment. Professional cleaners have the expertise and equipment to thoroughly clean and disinfect, ensuring a safe and presentable space for employees and clients.
Can I customize my janitorial services to fit my needs?
Yes, McCoy Maintenance, Inc. offers customizable janitorial services to meet your specific needs. Our flexible packages can be tailored to the unique requirements of your residential or commercial property.
How do I evaluate janitorial service quality?
Evaluating janitorial service quality involves assessing factors such as cleanliness, timeliness, attention to detail, professionalism of staff, and adherence to agreed-upon protocols and standards.
What factors influence janitorial service pricing?
The factors that influence janitorial service pricing include the size of the facility, frequency of service, types of cleaning required, labor and material costs, and any additional services needed such as window cleaning or carpet shampooing.
How should I communicate my cleaning needs?
Communicating your cleaning needs clearly and directly with the service provider is important to ensure the desired outcomes. Provide detailed instructions on the specific areas, frequency, and any special requirements to ensure efficient and effective cleaning.
What certifications should office cleaners have?
Office cleaners should have certifications in cleaning and sanitizing procedures, OSHA safety protocols, and potentially industry-specific accreditations to ensure they maintain high standards of cleanliness and safety in commercial settings.
How often should carpets be professionally cleaned?
Carpets should be professionally cleaned every 12 to 18 months to maintain their appearance and extend their lifespan.
What cleaning products are safe for offices?
Safe cleaning products for offices typically include non-toxic, biodegradable, and fragrance-free options such as vinegar, baking soda, hydrogen peroxide, and plant-based cleaners. These are gentle on surfaces and minimize health risks for employees.
What are common issues with janitorial services?
Common issues with janitorial services can include inconsistent cleaning, lack of attention to detail, inadequate supplies, and communication breakdowns between the service provider and the client.
How can I ensure consistency in cleaning?
Ensuring consistency in cleaning involves developing and following standardized cleaning procedures, using checklists, and training cleaning staff to maintain high standards across all cleaning tasks and locations.
What are effective ways to monitor cleaning services?
Effective ways to monitor cleaning services include conducting regular inspections, setting clear performance metrics, gathering customer feedback, and implementing quality control measures to ensure consistent and high-quality service.
How can I provide feedback to cleaners?
You can provide feedback to the cleaners by contacting the McCoy Maintenance, Inc. office and speaking with a customer service representative. They will be happy to address any questions or concerns you may have about the cleaning services provided.
Are there eco-friendly options for janitorial services?
Yes, McCoy Maintenance, Inc. offers eco-friendly janitorial services using green cleaning products and sustainable practices to reduce environmental impact while delivering the same high-quality service.
What specialized services do janitorial companies offer?
Janitorial companies offer specialized services such as carpet cleaning, window washing, floor waxing, disinfection, and deep cleaning to maintain a clean, safe, and healthy environment for their clients.
How should I prepare for a cleaning service?
Preparing for a cleaning service involves clearing any clutter or personal items from the areas to be cleaned, ensuring easy access for the cleaning team, and providing any necessary access or security information.
What questions should I ask before hiring?
Before hiring a cleaning service, you should ask about their experience, service guarantees, pricing, and any additional fees or charges. This will help ensure you find a reliable and transparent provider that meets your needs.
What are potential red flags in cleaning contracts?
Potential red flags in cleaning contracts include ambiguous or unclear terms, lack of defined scope of services, hidden fees or penalties, and short contract durations that don't allow for a long-term partnership.
How do janitorial services handle customer complaints?
At McCoy Maintenance, Inc., customer complaints are taken seriously and addressed promptly. The company has a well-defined process to investigate issues, implement corrective actions, and ensure customer satisfaction.
What is the average turnaround time for cleaning?
The average turnaround time for cleaning services provided by McCoy Maintenance, Inc. is typically within 24 to 48 hours, depending on the scope and complexity of the job.
How can I optimize my office cleaning schedule?
Optimizing your office cleaning schedule involves creating a tailored plan that balances frequency, task prioritization, and coordination with employees to maintain a clean and efficient workspace.
What are the qualifications of a cleaning crew?
The qualifications of a cleaning crew typically include experience in cleaning techniques, attention to detail, and the ability to work efficiently and safely in residential or commercial environments.
How do I choose between service providers?
Choosing between service providers involves evaluating factors such as pricing, quality of service, availability, and customer reviews to select the option that best meets your needs and budget.
What tasks can office staff assist with?
Office staff can assist with administrative tasks such as answering phone calls, managing schedules, processing invoices, and organizing files to support the efficient operation of the business.
McCoy Maintenance, Inc. is a family-owned business that has been providing exceptional janitorial and cleaning services to both residential and commercial clients for over 40 years. Our commitment to customer satisfaction and quality workmanship has earned us a reputation as a trusted partner in the industry.
As a certified "Master Cleaner," our founder, David McCoy, ensures that every job is handled by a team of highly qualified and experienced professionals. We take pride in our ability to tailor our services to meet the unique needs of each client, whether it's commercial carpet cleaning, construction cleanup, or full-service janitorial care.
Committed to Excellence
At McCoy Maintenance, Inc., we are more than just a cleaning company – we are a family-run business built on integrity, reliability, and exceptional customer service. Our mission is to create clean and safe environments that leave a lasting impression on our clients and their customers.
Our commitment to excellence is reflected in our stringent quality control measures, prompt response times, and dependable results. We are active members of industry associations and local organizations, ensuring that we stay up-to-date with the latest trends and best practices in the cleaning industry.
Serving the Community
As a long-standing member of the Eastpointe community, McCoy Maintenance, Inc. is dedicated to giving back and supporting local initiatives. Our president, David McCoy, is an active member of the Eastpointe Kiwanis and Eastpointe Chamber of Commerce, where he works to promote the growth and development of the local business community.
Throughout our history, we have been proud to partner with various community organizations, providing cleaning services and resources to help create clean and safe environments for all. We believe that by supporting our local community, we can contribute to the overall well-being and prosperity of the region.
